168railway Privacy Policy: How We Handle Your Account Data
This page explains exactly what data 168railway collects when you use your account, how we store it, and what choices you have. We handle information — including your payment details for Bank Transfer and QRIS — with care, and we only collect what is necessary to run your wallet and support your access.
Account data handled with care
Bank Transfer & QRIS context stored securely
Your access rights explained here
Contact us to review or correct records
POLICY SCOPE DETAIL
What This Policy Covers and How It Applies
168railway collects data that you provide directly — your account registration details, the payment method you configure in the cashier (such as Bank Transfer account numbers or your QRIS-linked wallet details like DANA, OVO or GoPay), and your transaction history as recorded in the platform. We also collect session data automatically: your device type, browser session identifiers and the pages you navigate within the site. This information is used to operate your account, process deposit and withdrawal requests through your configured payment route, and respond to support queries you raise. We do not sell your personal data to third parties. Where we share data with payment processing partners — for example, to complete a Bank Transfer or confirm a QRIS scan-to-deposit — that sharing is limited to what is required to complete your transaction. Data retention follows the period required by applicable regulations in Indonesia, and you may request a review of your records at any time through our support channel. Availability of this policy and its scope depends on local law and applies in eligible regions where 168railway operates.
DANA
OVO
GoPay
Bank Transfer
QRIS
INSIDE VS OUTSIDE
Where This Policy Applies to Your 168railway Account
Not every digital touchpoint you use to reach your account falls under this policy in the same way. Understanding what is inside and outside our direct data responsibility helps you know who to contact when a question arises. We control the data we hold in your account — your profile, wallet configuration and transaction log. Third-party services you connect to, such as your bank or e-wallet provider, operate under their own privacy terms.
Account Access
Login credentials, session data and account profile details are covered fully by this policy. We store these within the platform and you can request a review or correction through the support channel at any time.
Transactions
Transaction records linked to your configured Bank Transfer or QRIS route — including DANA, OVO and GoPay deposits — are held in your account history. This data is covered by our policy; your bank or e-wallet provider holds their own copy under their terms.
Site Content
Pages and game-lobby navigation data collected while you browse the platform are covered by this policy. We use this session data only to maintain site performance and improve the account experience for returning members.
Third-Party Services
Payment processors, banking partners and e-wallet networks that handle your transaction outside our platform operate under their own privacy policies. We are not responsible for data held independently by those services after a transaction is completed.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
You have concrete choices over the data 168railway holds in your name. Reviewing your account history is straightforward — log in, navigate to your account dashboard, and the transaction log shows every deposit and withdrawal record tied to your configured payment route. If any detail in your registered profile is incorrect, you can update it directly from the account settings page; for changes that require identity verification, follow the fields and instructions shown there at the time. If you have a question about how we hold or use a specific piece of data, our support channel is the right place to raise it. We will respond and, where the request is valid under applicable law in Indonesia, we will act on it. You can also ask us to stop using your data for optional communications — just raise that request through the same support path. We do not make these processes complicated; the account dashboard and support contact are the two routes you need.
Review Your Records
Log in and open your account dashboard to see the full transaction and session history we hold. The log is visible after login without any additional request.
Correct Account Details
Update your profile information directly in account settings. Fields that require identity verification will show the required steps on screen — follow those instructions exactly as displayed.
Raise a Data Question
Contact our support channel with any question about data we hold. Responses are given through the same channel, and we will act on valid requests in line with applicable regulations.
Request Support on This Policy
If you are unsure whether a specific data use is covered by this policy, ask via support before taking any account action. We will clarify the scope and walk you through the relevant section.
CONTACT PRIVACY TEAM
How to Reach Us About This Policy
Privacy questions are handled through our account support channel. If you need to raise a data request, correct a record or ask about how your Bank Transfer or QRIS payment details are stored, use the paths below. Include your registered account name so we can locate your records without delay.
Live Chat Support
Open the live chat from within your logged-in account to reach the support team directly. This is the fastest path for questions about account data, wallet records and transaction history.
Email Contact
Send your data request or privacy question to our support email address, shown in your account profile page after login. Include your account name and the specific record or topic you are asking about.
Account Dashboard Route
For self-service data review, log in and navigate to your account dashboard. The transaction log, configured payment details and profile records are all visible and editable from there without contacting support.
DATA HANDLING PRACTICE
How 168railway Manages Data, Cookies and Account Security
We approach data handling as part of running a reliable account service for members in Indonesia. Cookies are used on the platform to maintain your login session and remember your configured payment route — for example, your saved Bank Transfer account or QRIS-linked wallet — so you do not need to re-enter those details every session. You can manage cookie preferences through your browser settings, though disabling session cookies will affect how your login and cashier function. Account security is your responsibility at the login stage: keep your credentials private and use the account settings page to update them if you believe they have been compromised. Data we hold is retained for the period required under applicable law in Indonesia, after which it is removed from active records. To request a change, correction or deletion, contact us through the support channel with your account name. We review all such requests against applicable regulations before acting.
Cookies and Session Data
Session cookies keep your login active and remember your cashier configuration — including your DANA, OVO or GoPay wallet link. Manage cookie settings in your browser; disabling them may affect login and payment route recall.
Account Security
We store your account credentials in encrypted form. If you suspect unauthorised access, update your password immediately from account settings and contact support to flag the session activity for review.
Data Retention Period
Transaction records and account profile data are retained for the period required by applicable regulations in Indonesia. After that period, data is removed from active records. The exact retention period depends on local legal requirements.
Requesting Changes
To correct, review or request removal of specific data we hold, contact support with your registered account name and the nature of your request. We respond through the same channel and act on valid requests in line with local law.
PRIVACY FAQ
Common Questions About Your Privacy on 168railway
These are the questions we hear most from returning members about how 168railway handles their account data, payment records and access rights. Each answer points to the specific place in your account where you can take action.
What personal data does 168railway collect from my account?
We collect the details you enter when registering and using your account: your profile information, the payment method you configure in the cashier (such as a Bank Transfer account number or QRIS-linked DANA or OVO wallet), and your transaction history. Session data like device type and navigation paths are also collected automatically.
Does 168railway share my data with third parties?
We share data only where necessary to complete a transaction — for example, passing your Bank Transfer reference to the relevant bank or confirming a QRIS scan with your e-wallet provider. We do not sell your personal data. Third-party payment partners hold their own copy under their own privacy terms.
How can I see what data 168railway holds about me?
Log in to your account and open the dashboard. Your transaction log and profile details are shown there. If you need a broader record of what we hold, contact support through live chat or email with your registered account name and we will provide the relevant details.
Can I correct or update my information?
Yes. Most profile fields can be updated directly from the account settings page after login. Fields that require identity verification will display the required steps on screen. For corrections that cannot be made through the settings page, raise a request through the support channel.
How long does 168railway keep my data?
We retain account and transaction data for the period required under applicable regulations in Indonesia. After that period, records are removed from active storage. The exact duration depends on local legal requirements. You can ask about the specific retention period for your data by contacting support.
Are my payment details like DANA or OVO stored securely?
The payment route details you configure in the cashier — including a linked DANA, OVO or GoPay account for QRIS deposits — are stored in your account in encrypted form and used only to process your transactions. You can review or remove saved payment details from your account settings page at any time.
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